Serco Usability Services Most Experienced European Usability Vendor

LONDON April 16 PRNewswire - Serco Usability Services has been named the most experience EuropeanUsability vendor by Forrester in their report titled Where to Find Help withUsability Testing in Europe The London based usability agency was among 38European agencies reviewed by Forester researchers The report underlines the importance of incorporating usability testinginto long-term customer experience strategy but also draws attention to therange of other user experience services available to clients Owen Daly-Jones Director of Serco Usability Services saysWere proud to be recognised by Forrester as the most experiencedusability agency in Europe This is testament to our teams excellent trackrecord over more than 3 decades in the business and our commitment toleading developments in the usability industry The report underlines theimportance of considering usability on a global rather than local scale -something that we acknowledged in co-founding a formal international alliancein 2005 Sercos UXalliance partners SirValUse Consulting Axance and XperienceConsulting also featured in the report The UXalliance was founded in 2005by the leading usability companies across Europe Asia and the US in order toprovide effective user experience services to global clients Since itsformation the UXalliance has conducted 100s of studies worldwide managesover 40 studios and has access to over 220 usability professionals worldwide About Serco Usability Services Serco Usability Services is the UKs most established user experiencecompany Our consultants work with clients to improve their user experienceacross one or many diverse platforms including web ITV mobile gamesconsoles and consumer appliances We have worked alongside world classinternational organisations such as Dell Lexis Nexis Microsoft and OrangeSerco Usability Services is a subsidiary of Serco Group httpwwwsercocom a FTSE 250 company and is also a co-founder of the UXalliance httpwwwsercocomusability About the UXalliance The UXalliance is the international network for user experience Foundedin 2005 by the leading usability companies in Europe the US and Asia whohad worked together on international projects for many years and were ideallyplaced to lead international user experience research The UXalliance hasover 220 professionals worldwide manages over 40 testing facilities and hasexperience across all technologies and sectors httpwwwuxalliancecom Please visit wwwsercocomusability for more information or contact Gemma Wisdom Marketing Manager 44020-7421-6499Serco Usability Services